Frequently Asked Questions

Informazioni sull'ordine

Con che materiale è realizzato il cuore?
Il cuore è realizzato in polvere ceramica, un materiale finissimo, omogeneo e di alta qualità. Ha un'ottima resistenza alla compressione e alla deformazione, garantendo una grande stabilità strutturale alla scultura finita.
Can I order by phone?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

Posso personalizzare un cuore?

Certamente, è possibile realizzarlo in diversi colori, o con tecnica kintsugi. Posso abbinarci una cornice bianca o nera, e personalizzarne lo sfondo.

Why did I receive a cancellation / out of stock notification after I successfully placed an order?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

How to put multiple products into the same order?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

Come cancello un ordine già effettuato?
Per problemi con gli ordini puoi contattarmi col form dedicato, oppure attraverso i canali social.

Pagamenti e spedizioni

What forms of payment does the shop have?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

How can I change my payment method for an order?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

Card payment error?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

How to use discount codes?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

Come posso ricevere il tracking del mio ordine?
Il link per il tracking verrà inviato alla mail specificata nell'ordine, dopo averlo completato. Il link sarà attivo entro 24/48 ore dalla ricezione della mail.
How is shipping fee calculated?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.